Nathanael Kempel
11660 Huebner Rd, Apt 914
San Antonio, Tx 78230
210-412-6497
kempel.nathanael@icloud.com
O B J E C T I V E S
To be in a position that will not only utilize my skills and talents, but will also
assist in my personal knowledge and growth, hopefully with the use of Linux.
S UMMA RY
Versatile Operations Analyst and Aspiring Linux Administrator trained in several
integration tools and software, who thrives in dynamic, challenging and fastpaced
professional environments.
Assertive and enthusiastic, with extensive knowledge of ETL Operations,
Database Architecture, Automated Process Flow Development, File
Management, Console Application Development, Linux Administration and an
unsurpassed work ethic.
H I G H L I G H T S
• Linux Administration
• Web Server Administration
• MySQL and SQL Administration
• Console Application Development
• Project Development
• Automated Task Development
•
Java Expressions
• Fast CLI learner
• Attention to detail
• Linux Debian based Ubuntu, XuBuntu,
Ubuntu GNOME proficient
• Linux RPM based Fedora proficient
• Linux RHEL based Centos proficient
• Visual Studio Proficient
• SQL Server Management Studio
Proficient
• Featured by marketing as part of Texas' best companies to work for.
https://www.youtube.com/watch?v=FQRqDPVqJes
Nathanael Kempel
A C C OMP L I S HME N T S
Leadership
• Served as a leader of a design team on several different projects
Operational Management
•
Project Management
• Managed complex BI deployment programs, facilitation acquisition of
business requirements.
Process Improvement
• Created new departmental procedures and applications for File
Management and automated process flows.
• Developed, coded, installed, tested, debugged and documented process
flows using several integration tools and servers.
Identified, Recommended and prioritized new Web features and
applications in conjunction with business leaders and development
managers
• Prepared specifications, developed reporting and analytics, tested and
managed user adoption.
Quality Assurance
• Ensured quality of client files by creating Extract, Transform and Load
(ETL) processes and profiles with the use of Information Builder's iWay
Data Quality Control Center and iWay Service Manager,
• Assessed organizational training needs.
• Automated repeatable tasks wherever possible to increase efficiency.
Development
• Successfully designed, developed and deployed a Late File Database and
Monitoring program which resulted in the company being able to actively
track, monitor and resolve and file discrepancies.
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Nathanael Kempel
E X P E R I E N C E
File Management Analyst II / Operations Analyst | SWBC – Lender
Placed Operat ions
January 2015 – July 2015
· Develops process flows and strategies for file movement and data
warehouse management
· Coordinates and implements goals and tasks on new projects for process
enhancements
File Management Analyst I | SWBC – Lender Placed
Operations
January 2014 – January 2015
· Creates and implements ETL plans for several departments using various
integration tools
· Develops additional user interfaces with database connections utilizing
Microsoft Visual Studio when needed
· Uses VB.net to develop executables for system integration steps and file
watch procedures to flag urgent problems or notifications
· Creates mapping documents and spreadsheets for the various ETL plans
· Administers databases for file management
· Monitors necessary inbound files to ensure they are being received in a
timely manner
· Creates process flows utilizing iWay Integration Tools
· Troubleshoots failures associated with current production ETL plans and
process flows
AP Client/Software Support Specialist | SWBC – AutoPi lot
Division
June 2013 – January 2014
· Subject matter expert
· Trains and mentors all new hires
· Troubleshoots file and end user related issues with the AP Software
· Coordinates mapping and ETL operations between the AP Software and
Akcelerant Framework for the Collections department
· Creates and manages automated tasks using task scheduler and
executables, usually written in C#
· Creates macros for the team to increase efficiency such as automated
email reminders and auto parsing scripts
· Assists and creates new client plans during implementations, coordinating
with Product Owners, Project and Implementation Managers
· Manages and administers changes to the mass email application
· Troubleshoots ECM iFrame issues through multiple user interfaces
· Troubleshoots Loss Mitigation issues through multiple user interfaces
· Troubleshoots other user interface related issues when integrated with
our products and applications
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Nathanael Kempel
AP Client Support Specialist | SWBC – AutoPi lot Division
June 2012 – June 2013
· Assists in monitoring and overseeing the daily operations of the AP Client
Support Representatives
· Overlooks and distributes emails and tasks on the team
· Handles escalated tasks and calls
· Created VBA application for mass email notifications
· Assists in application testing in beta and development environments
Client/ECM Service Representative | SWBC – FI Support
June 2011 – June 2012
· Monitors and oversees the daily operations of the ECM representatives
within the FI Support Team
· Trains additional representatives, assists in application support with ECM
and handles coaching opportunities for the ECM representatives on the
team
Client Service Representative | SWBC – FI Support
January 2010 – June 2011
· Top Performer
· Perfect attendance for the year of 2010
· Prepared monthly and daily email totals utilizing Microsoft Excel
· Monitors FocusNet mortgage transmittal's within IBM iSeries - AS400
· Received some client service awards
Customer Service Representative | SWBC – Service Center
Operations
January 2009 – January 2010
· Top Performer
· Contacted Insurance agents to update insurance status’ on collateral for
members with Lien Holders
· Utilized Microsoft Access to organize and keep track of call numbers and
team metrics with additional user forms for easy organization
· Distributed metric reports to the team and officers
· Assisted in the implementation of Microsoft Access DB to be used for
tracking calls and calculating team metrics
· Used Microsoft Access VBA to create a stopwatch and various other tools
distributed to the customer service department
Received numerous customer service awards
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Nathanael Kempel
E D U C AT I ON
Boerne High School
2005
A D D I T I ON A L S K I L L S
Languages
HTML
HTML5
Java Expressions
Regular Expressions
CSS
CSS3
.NET
VBA
VBScript
XML
SQL
MySQL
XPATH
Ruby
Python
DOS – Windows
BASH - Linux
Servers and Operating Systems other than Windows
Apache Web Server
Nginx Web Server
Wordpress
Ubuntu, Xubuntu, Ubuntu GNOME
CentOS
Fedora
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